Travel & Hospitality Technology

It is an amazing journey watching the transitions and evolution of travel and hospitality since the Internet began.  I began with teaching travel agents to use their GDS for air, hotel and car reservations.

Today, I am advising and managing companies that give hoteliers solutions that provide direct personalized text guest engagement and digitally controlled guest rooms to save energy costs and so much more, along with monitoring individual guest trends and preferences so the hotels and airlines can provide a more personalized service and targeted promotions.

I know the evolving tech solutions will continue with some succeeding and some failing, but that is what makes travel and hospitality businesses so exciting.

Will AI replace direct customer and guest engagement?  I don't think so, but it will help build relations when used correctly. 

Where have I been?

SERIOUSLY, no posts since 2016? WOW

It is amazing how time slips away when you are busy.  I apologize for wasting anyone's time who was nice enough to visit my BLOG.

Guaranteed, I will be posting relevant information and updates in the coming months.  I am currently on multiple advisory boards for some really great start-up travel services and  I continue to provide hands-on marketing solutions for a variety of travel related services around the world.

Please keep me on your list of resources and I assure you it will payoff.